If you are not completely satisfied with an item and it is unused and its protective films are not removed, you can return it to us within 14 days upon we ship your order.
Return FAQs
How do i make a return?
Drop us an email and notify us with the following details
- Invoice number
- Reason for return
- email to info@brickcase.shop
Return shipping costs are not covered by BrickCase.
Does my return have to be in the original packaging?
Yes, if the product returned is in its original packaging, we will be able to process your return much quicker
What is our address?
Returns
Sales Dept
BRICKCASE ENTERPRISE
LOT 3.25, KOMPLEKS DESA, JALAN KEPONG,
KEPONG, KUALA LUMPUR
WILAYAH PERSEKUTUAN
What if my item is faulty?
If you think your item is faulty, you should get in touch with us at info@brickcase.shop .
Please provide us your contact information (whatsapp, facebook or phone number).
We will contact you by next business day.