If you are not completely satisfied with an item and it is unused and its protective films are not removed, you can return it to us within 14 days upon we ship your order.
How do i make a return?
Drop us an email and notify us with the following details
- Invoice number
- Reason for return
- email to email@example.com
Return shipping costs are not covered by BrickCase.
Does my return have to be in the original packaging?
Yes, if the product returned is in its original packaging, we will be able to process your return much quicker
What is our address?
LOT 3.25, KOMPLEKS DESA, JALAN KEPONG,
KEPONG, KUALA LUMPUR
What if my item is faulty?
If you think your item is faulty, you should get in touch with us at firstname.lastname@example.org .
Please provide us your contact information (whatsapp, facebook or phone number).
We will contact you by next business day.