Order Process

Payment for Pre-orders items


Upon placing your orders, a deposit of 50% will be payable. To prevent security loops, all invoices will be emailed to you within 2 working days.

Please ensure that your email address is active and contactable. Please check  spam folder if you did not receive our email in your inbox.

Final payment

Before ship out your display, an email will be sent to you for the final payment using the same invoice as the deposit.

Once the final payment is cleared, we will ship out the displays with our appointed courier.

Payment for In-stock items

Upon placing your orders, an invoice will be emailed to you within 2 working days using with email. Full payment have to be made and we will arrange the courier.


When will my order be dispatched?

The turn around time for pre-order items to dispatch will be around 16 – 18 weeks.

  • 16 weeks for the manufacturing process.
  • 2 weeks to dispatch your order upon full payment made.

How long does it take to reach me once dispatched?

All displays will be couriered using GD Express or Poslaju.
Our express delivery time will take 3 – 7 working days.
For outskirt area delivery time will be longer.
Please check with us if your shipping address is far away from main city/ town. (e.g. Tioman Island)

Where do we ship to?

We ship to all states in Malaysia, include East Malaysia.

Check my order status

If you have an account with Brickcase, you can view it under my accounts

Free delivery to Malaysia (Terms and Conditions Apply) Dismiss